Structured enquiry
Describe the Problem
A clear description is the best evidence you can give anyone, whether that is us, a nursery or a local adviser.
How This Form Works
This form runs entirely in your browser. Nothing is sent automatically. When you generate a summary, you can copy it into an email to [email protected] or download it as a text file to keep or share with a local professional.
Please noteWe can suggest what to check next, but we do not give definitive remote diagnoses. For trees near buildings, suspected regulated diseases or urgent safety concerns, contact a qualified local professional.
What Happens Next
If you email us your summary, we aim to reply within five working days with suggested next checks and, where relevant, the kind of local service that could help. We do not recommend products or individual companies.
Registered office: Part Riddle Gardn Ltd, 27 Mill Lane, Tewkesbury, Gloucestershire, GL20 5BL, United Kingdom. We do not accept plant samples by post.